Items shipped to the U.S, Canada, and UK, Australia may take from 12 up to 30 days to arrive. And from 15 to 60 days worldwide.
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; delivery issue is the responsibility of the shipping company.
Please make sure your email is correct when you place an order. Kindly check your SPAM folder to see if your confirmation email was sent there. If there is still no confirmation email, please email our support team at firstname.lastname@example.org
We do our best to reduce cost on your end so that you don't have to pay high taxes/premiums to get your items! If you place an order with us for multiple items it is more likely going to be shipped in more than one package. Please allow some time for all of your items to arrive.
Prices revealed on your respective receipt will be different from what you ordered but please do not worry! Usually our fulfillment centers would mark as extremely low prices or mark the items as gifts altogether. This is to prevent tariffs/custom import duties being incurred on your end as for certain countries these additional charges are extremely costly.