Shipping depends on the product ordered. For promotional "FREE" items, it may take 3 to 5 weeks to arrive since our items are coming from different warehouses overseas. For non-promotional items, the shipping can take from 14 up to 30 days. Please allow 14 days before contacting us. No email correspondence will be held on the subject of delivery until after this period. This is to allow for any delays in the postal system and to keep email administration down to a manageable level.